Privacy & Cookies
HOW AND WHERE DO WE STORE YOUR DATA?
We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.
Data security is of great importance to us. We take steps to protect your data by using data encryption on our website and applications. Our websites hosted in the UK and are monitored 24/7/365. The servers where they are stored includes firewall protection and secure monitoring software which generates alerts in the event of a hack attempt or the detection of malware.
We work with partners who may make use of cloud and/or hosted technologies. Some of the information you provide to us such as email address and name may be transferred outside the European Economic Area to countries such as the US. This is a transfer to a “third country”. However our partners undertake data security due diligence to ensure that they are conforming to appropriate accreditations.
We want to keep you up to date with information about special offers and information which we believe is of interest to you. When you supply your email address to us, we will ask you if you want to receive this type of marketing information. We will not share your information with companies outside of our own.
If you decide you do not want to receive this marketing information you can request that we stop by emailing GDPR@crowwood.com with your full name, address and contact details or by using the unsubscribe link within the emails we send you. You may continue to receive mailings for a short period while your request is dealt with.
All calls are recording for training and monitoring purposes.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us at GDPR@crowwood.com We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It may also be used for the purpose of running re-marketing adverts to you about our products and services.
You can set your browser not to accept cookies and can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.
You can find out more information about cookies and how to remove cookies by visiting allaboutcookies.org or cookiecentral.com